Shipping information
General
For Standard Free Shipping - Russian Post and Boxberry in collaboration with your national Postal Services.

Express Shipping - is unavailable at the moment.

Your package will be sent within 4-6 weeks after payment.

Shipping period
The duration of the delivery depends on the work of the delivery service providers and is independent of our control.

Below are the estimated delivery times (excluding production time 4-6 weeks). Free shipping to the above countries:

- USA - 3-5 week
- Canada - 3-5 week
- European countries - 2-5 weeks
- Germany - 3-5 weeks
- France - 3-5 weeks
- Italy - 3-5 weeks
- Norway - 3-5 weeks
- Denmark- 3-5 weeks
- Netherlands - 2-5 weeks
- United Kingdom - 2-5 weeks


- Malta - 4 weeks
- Israel - 2-4 weeks
- China - 2 weeks
- Hongkong - 2 weeks
Countries where we can't send
List of countries where standard postal operation is suspended and out of our standard shipping area.
Listed countries can't place an order with the standard free shipping. Please choose the DHL shipping method when it is available:
1. Brasil
2. Latin and South America
3. Africa
4. Chili
5. Bolivia
6. Kuba
Additional shipping info
However, even after we are trying to deliver the items within the aforementioned period of time, delivery may take longer if something unexpected happens (e.g., customs clearance procedures by the authorities of the destination country). Therefore the delivery time is indicative and not guaranteed.

Please note that orders that are usually shipped during the Christmas holidays take longer than usual.

We are not responsible for shipping errors through the carrier or incorrect shipping information.

We are not responsible for lost, delayed or damaged packages.

We are not responsible for the payment of import duties and taxes on foreign shipments.

When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country. In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

We do not know all customs rules and rates of every country and do not include it into the items price.
But, we are always trying to help our customers to get their orders in a short while!

Payment
Currently we have only 1 payment method "Bank cards" (Visa, Master Card, American Express)
All Visa/Mastercard/Diners/Amex payments are being processed via PayPal: either using a PayPal account or checking out as a guest with the "Pay with Debit or Credit Card" option
Payment is processed by "2checkout" processing service

Taxes
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Sellers are responsible for complying with the laws and regulations of the country of destination. Generally, the buyer is responsible for paying customs duties on receipt of the package. Currently we are not able and eligible for collection of the VAT. Therefore all taxes are paid by receiving person when goods arrive to the country of destination.
Additional information for EU Customers


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e-mail us: info@littlewomenatelier.com
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